Privacy Policy

At zenerom.co.uk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding the information we hold about you. By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect: We may collect the following types of information when you visit or use our website:

1.1 Personal Information:

• Name
• Email address
• Contact information (such as phone number or address)
• Billing information

1.2 Non-Personal Information:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Referring website or URL
• Pages visited and time spent on our website
• Demographic information

2. Use of Information: We use the collected information for the following purposes:

2.1 Personal Information:

• To provide the services you have requested
• To process transactions and fulfill orders
• To send you important communications, such as order confirmations and updates
• To respond to your inquiries and provide customer support
• To send you promotional offers and newsletters (with your consent)
• To personalize your experience on our website

2.2 Non-Personal Information:

• To analyze and improve our website’s performance and functionality
• To understand user preferences and enhance user experience
• To optimize our marketing efforts
• To monitor and prevent fraudulent activities
• To comply with legal obligations

3. Information Sharing: We do not sell, trade, or rent your personal information to third parties without your consent, except in the following circumstances:

• We may share your information with trusted third-party service providers who assist us in operating our website, conducting business operations, or serving you.
• We may disclose your information to comply with applicable laws, regulations, or legal processes.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can control cookies through your browser settings. However, disabling cookies may limit certain functionalities of our website.

6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information.

8. Your Rights: You have the right to access, update, or delete your personal information held by us. If you would like to exercise these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.

9. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us.